Resea AI User Agreement

This User Agreement ("Terms", together with any applicable Supplemental Terms (as defined in Section 2.6), "Agreement") collectively govern the relationship between Resea AI ("Company", "we", "us") and the entity or person ("User", "you", "your") using or accessing Resea AI, and any related software applications and websites (collectively, "Service").

Please read this Agreement carefully. This Agreement governs the use of the Service and applies to all users who access or use the Service. By accessing or using the Service in any way, accepting this Agreement, or completing the account registration process, you represent: (1) you have read, understood, and agree to be bound by this Agreement, (2) you have reached the legal age to enter into a binding contract with the Company, (3) you are not prohibited from using the Service under the laws of your jurisdiction, (4) you have the authority to enter into this Agreement personally, or if you are accessing or using the Service on behalf of an entity, you have the authority to enter into this Agreement on behalf of the entity identified during the account registration process. If the individual entering into this Agreement represents an entity, all references to "User", "you" or "your" in this Agreement will also be deemed to refer to that entity. If you do not agree to be bound by the Agreement, you may not access or use the Service. You must be at least 18 years old to use the Service. If you are a minor under 18, please carefully read and fully understand this Agreement with your legal guardian, and obtain consent from your legal guardian before agreeing to these terms and using these services.

If you subscribe to any features or characteristics of the Service for a term ("Initial Term"), your subscription will automatically renew for successive periods equal to the Initial Term at the Company's then-current rates for such features and characteristics, unless you opt out of automatic renewal for the Service term pursuant to Section 4.1 below.

The Agreement may be changed by the Company at its sole discretion at any time, as described in Section 12.6.

Please note that if you choose to receive text messages from the Company, Section 2.7 of these Terms contains terms related to our text messaging service.

1. Artificial Intelligence Disclaimer

Artificial Intelligence ("AI") and machine learning are rapidly evolving fields of research. When using or accessing the Service, you need to understand the following:

1.1 Basic Understanding and Responsibility

• You acknowledge that you are interacting with AI systems.
• AI systems are based on probabilistic models, which may lead to misunderstandings or errors.
• The Company is not responsible for any misunderstandings or inaccuracies caused by AI.
• Output results may include "Made with Resea AI" watermarks or other forms of identification, which are inherent components of the system and cannot currently be removed.

1.2 User Responsibility

• You are responsible for independently reviewing all outputs (as defined below).
• You should exercise personal judgment before relying on outputs.
• You are fully responsible for monitoring and approving the use of outputs.
• You are responsible for any decisions, actions, or omissions based on outputs.

1.3 Inherent Limitations of AI Functionality

• Outputs may contain errors or inaccurate information.
• AI lacks creative thinking and may produce repetitive or formulaic content.
• AI may have difficulty understanding nuances in language, including slang and cultural references.
• AI cannot understand or express emotions like humans.
• AI outputs may perpetuate biases present in its training data.
• AI has limitations in performing complex reasoning and judgment tasks.
• AI relies on large amounts of training data, and quality issues in training data may affect outputs.

2. Access and Use

2.1 Access Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Service solely for your own personal purposes. We reserve the right to modify, suspend, or terminate any part of the Service at any time without prior notice. You agree not to use the Service in any way that could damage its functionality or accessibility.

Subject to your compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use a copy of the App on a single device that you own or control, and to run such copy of the App solely for your own personal purposes.

2.2 Account Responsibility

To access our Service, you must complete account registration and ensure that the information you provide is accurate, current, and complete. You must promptly update any changes, not impersonate others or provide false information. Your login credentials (e.g., username, password, access keys) must be kept confidential, and you are responsible for all activities conducted under your account. If you discover unauthorized use or security breaches, you must notify us immediately. We reserve the right to disable your account if you violate these Terms or provide false information.

2.3 Prohibited Conduct

As a condition of use, you agree not to use the Service for any purpose prohibited by this Agreement or applicable laws and regulations and any other documents, guidelines, or policies we provide to you (including our Usage Policy).

You may not (and may not allow any third party to): (i) license, sell, lease, rent, transfer, assign, copy, distribute, host, or otherwise commercially exploit the Service or any portion of the Service; (ii) frame or utilize framing techniques to enclose any trademark or logo or any other portion of the Service (including images, text, page layout, or forms) located on the Service; (iii) use any meta tags or other "hidden text" utilizing Company's name or trademarks; (iv) modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile, or reverse engineer any part of the Service, except as expressly prohibited by applicable law; (v) use any manual or automated software, devices, or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools, etc.) to "scrape" or download data from any web pages contained in the Service; (vi) remove or destroy any copyright notices or other proprietary markings contained on or in the Service; (vii) impersonate any person or entity, including any employee or representative of Company; or (viii) interfere with or attempt to interfere with the proper working of the Service, or use the Service in any way not expressly permitted by this Agreement, including but not limited to violating or attempting to violate any security features of the Service, introducing viruses, worms, or similar harmful code to the Service, or interfering with or attempting to interfere with the use of the Service by any other user, host, or network, including by way of overloading, "flooding", "spamming", "mail bombing", or "crashing" the Service. The rights granted to you under this Agreement are subject to your compliance with the restrictions set forth in this Section. Any unauthorized use of the Service terminates the licenses granted by Company under this Agreement.

2.4 Usage Restrictions

The Service may impose usage restrictions on specific features or settings, such as access frequency, storage capacity, or other system resource limitations. Such restrictions or constraints are specified in the documentation, guidelines, or policies we provide to you, including our Usage Policy. You agree to comply with these restrictions or constraints, which may be updated from time to time, and not to attempt to circumvent them in any way.

2.5 Teams

By using our Service as part of a team or organization, your personal account details and individual operational permissions remain confidential and may not be disclosed or shared with any other user within the team. You further understand that administrators may establish and manage a single, organization-wide credit pool solely for billing and usage allocation purposes. This administrative role does not grant access permissions and is expressly prohibited from viewing any user-specific information, permissions, or content you create or store in the Service.

2.6 Supplemental Terms

Your use and participation in certain features and characteristics of the Service may be subject to additional terms ("Supplemental Terms"). Such Supplemental Terms will be set forth in the applicable supplemental service or provided to you for acceptance when you register to use the supplemental service. If these Terms are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such supplemental service.

2.7 Third Party Accounts

The Service may allow you to provide content from third-party services where you maintain accounts ("Third Party Accounts"). By allowing Company to access your Third Party Accounts, you represent that you have the right to disclose your Third Party Account login information to Company and/or grant Company access to your Third Party Accounts (including, but not limited to, for the purposes described herein), without breach of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Company to pay any fees or making Company subject to any usage limitations imposed by such third-party service providers. By granting Company access to any Third Party Accounts, you understand that Company may access, make available, and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, and/or other materials ("Third Party Account Content") that you have provided to and stored in your Third Party Accounts so that it is available on and through the Service. Unless otherwise specified in this Agreement, all Third Party Account Content shall be considered Your Content (as defined below) for all purposes of this Agreement. Your relationship with the third-party service providers associated with your Third Party Accounts is governed solely by your agreement(s) with such third-party service providers, and Company disclaims any liability for personally identifiable information that may be provided to it in contravention of the privacy settings that you have set in such Third Party Accounts.

3. Ordering and Fees

3.1 Third Party Processor

Company uses Stripe as a third-party service provider for its payment services (e.g., card acceptance, merchant settlement, and related services) ("Payment Processor"). If you make a purchase on the Service, you will be required to provide your payment details and any other information required to complete the order directly to our Payment Processor. You agree to be bound by Stripe's user agreement and privacy agreement, and hereby agree and authorize Company and the Payment Processor to share any information and payment instructions you provide to the minimum extent required to complete your transactions with one or more Payment Processors. Please note that online payment transactions may be subject to verification checks by our Payment Processor and your card-issuing institution, and we are not liable if your card-issuing institution declines to authorize payment for any reason. For your protection, our Payment Processor uses various fraud prevention protocols and industry-standard verification systems to reduce fraud, and you authorize them to verify and authenticate your payment information. Your card-issuing institution may charge you online processing fees or handling fees. We are not responsible for this. In certain jurisdictions, our Payment Processor may use third parties for payment processing services under strict confidentiality and data protection requirements.

3.2 Payment and Order Processing

You shall pay all fees or charges ("Fees") to your account in accordance with the fees, charges, and billing terms in effect at the time fees are due and payable. By providing your payment information to Company and/or our Payment Processor, you agree that Company and/or our Payment Processor are authorized to immediately invoice your account for all fees due and payable to Company under this Agreement without additional notice or consent. You shall promptly notify Company of any change in your payment information to maintain its integrity and accuracy. Company reserves the right to change its prices and billing methods at any time at its sole discretion. You agree to have sufficient funds or credit available when placing any order to ensure that the purchase price can be collected by us. Your failure to provide accurate payment information to Company and/or our Payment Processor or our inability to collect payment constitutes a material breach of this Agreement by you. Except as provided in this Agreement, all fees for the Service are non-refundable.

3.3 Taxes

Fees do not include any sales tax (as defined below) that may be due in connection with the services provided under this Agreement. If Company determines that it has a legal obligation to collect sales tax from you in connection with this Agreement, Company shall collect such sales tax in addition to the Fees. If any services under this Agreement or any payments for any services are subject to any sales tax in any jurisdiction and you have not remitted the applicable sales tax to Company, you shall be responsible for the payment of such sales tax to the relevant tax authority and any related penalties or interest, and you shall indemnify Company against any liability or expense Company may incur in connection with such sales tax. Upon Company's request, you shall provide it with official receipts issued by the appropriate tax authority or other such evidence that you have paid all applicable taxes. For purposes of this Section, "sales tax" means any sales or use tax and any other tax measured by sales proceeds that, in lieu of a sales or use tax, is not otherwise imposed in the applicable tax jurisdiction, that is functionally equivalent to a sales tax.

4. Subscriptions, Credits and Refund Policy

4.1 Subscription Management

Certain services or specific parts thereof are available only under paid subscription. Depending on the subscription plan type chosen at the time of purchase, you will be billed periodically (monthly) in advance. At the end of each billing cycle, your subscription will automatically renew at the then-current pricing unless cancelled by you or us. By subscribing, you authorize Company to charge the payment method designated in your account now, and again at the beginning of any subsequent subscription period.

You may manage or cancel your subscription in your user profile area. You will not receive a refund for fees already paid during the current subscription period, and you will continue to have access to the Service until the end of the current subscription period.

4.2 Billing and Fee Changes

You must provide accurate and complete billing information to our payment system, including your full name, address, state, postal code, telephone number, and valid payment method details. If automatic billing fails for any reason, Company will issue an electronic invoice indicating that you must manually pay the full amount indicated on the invoice for the billing period corresponding to the due date specified on the invoice.

We reserve the right to modify subscription fees at any time at our sole discretion. Any changes to subscription fees will take effect at the end of the current subscription period. We will provide you with reasonable advance notice of any subscription fee changes to give you the opportunity to terminate your subscription before such changes take effect. Your continued use of the Service after subscription fee changes take effect constitutes your agreement to pay the modified subscription fee amount.

4.3 Credits

The Service operates on a credit-based system. Credits can be obtained through purchase, earning, or through promotions or subscriptions. Each service consumes a predetermined amount of credits ("Credits") based on complexity, quantity, or duration, as determined at Company's sole discretion. The platform provider reserves complete discretion to determine the value of credits, including but not limited to the amount or type of processing each credit enables, service access, or computational resources. Credit consumption rates may vary based on the type of service accessed, complexity of requests, size or length of inputs or outputs, model tier, or any other relevant technical factors. The platform does not guarantee that a specific number of credits will produce a fixed quantity or quality of outputs. Company reserves the right to modify, increase, or decrease the number of credits required to access specific features, tools, or model capabilities, with or without prior notice. These changes may reflect changes in system requirements, operational costs, new feature releases, or technical upgrades. The platform may categorize services into credit tiers (e.g., free, event, daily, monthly, etc.). While Company may provide users with up-to-date credit usage information, including consumption estimates, it is not responsible for discrepancies between estimated and actual usage.

All credits shall expire according to the credit policy that Company may update from time to time. Except as required by law, all credit purchases are final and non-refundable. Unused credits may be forfeited without compensation after termination of your account for any reason. If Company discovers that credits were obtained or used through fraudulent means, it reserves the right to invalidate those credits and take appropriate legal action.

Credits can only be used by the account to which they were issued and may not be transferred, resold, or redeemed for cash or other value. The platform reserves the right to adjust credit costs, modify available services, or change the credit system at any time, with or without notice.

4.4 Refund Policy

We provide sufficient trial credits for users to experience the Service. All purchases are non-refundable, You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. For details, please see 4.1 Subscription Management.

5. Artificial Intelligence/Content

5.1 Your Responsibility

Subject to your compliance with this Agreement, you may share or upload information, data, text, software, music, sound, photographs, graphics, video, messages, tags, and/or other materials ("Content") through the Service, including through your prompts, comments, questions, and other inputs to the Service (collectively, "Inputs"). You and not Company are entirely responsible for all Inputs you upload, share, post, email, transmit, query, or otherwise provide through the Service, including Third Party Account Content. When you provide any Inputs on or to the Service, you represent that you own and/or have sufficient rights to use such Inputs in connection with the Service, including to grant the license set forth in Section 5.3. In response to any prompts, comments, questions, and other Inputs you provide to the Service, the Service together with AI Services (as defined below) may generate new content ("Outputs"). You acknowledge that Outputs are based on your Inputs and Company has no control over any such Inputs. Accordingly, all Outputs are provided "as is" and "with all faults" and Company makes no representations or warranties of any nature regarding any Inputs or Outputs, including any warranties of accuracy, completeness, truthfulness, timeliness, or suitability. You are solely responsible for your use of Outputs created through the Service, and you assume all risks associated with the use of any Outputs, including any potential copyright infringement claims from third parties, any decisions made or actions taken based on any Outputs, or any disclosure of your Outputs that personally identifies you or any third party.

You represent and warrant that you are solely responsible for the accuracy, completeness, appropriateness, and legality of Inputs provided through the Service. You further represent and warrant that you have provided all required notices and obtained all required licenses, permissions, and consents, including (but not limited to) under applicable data protection laws, from all third parties involved in or related to the Inputs to enable us to access, use, and process your Inputs in connection with the Service.

5.2 Content Ownership

Company does not claim ownership of any Inputs or Outputs (collectively, "Your Content"). Subject to Section 5.3, as between Company and you, you are the owner of all rights, title, and interest in Your Content. Notwithstanding the foregoing, given the nature of the Service, you acknowledge that: (a) Outputs may not be unique among users, and the Service may generate identical or similar Outputs for another user under similar conditions; (b) Company makes no claim or warranty that Outputs are protected by any intellectual property under applicable law.

5.3 License

For free users: By registering and logging in, you authorize us by default to publicly use your usage data on the website.

For paid users: Your usage data will be private and protected.

You grant us and our affiliates, successors, and assigns a non-exclusive, worldwide, royalty-free, fully paid, transferable, sublicensable (through multiple tiers of direct or indirect licensing) right to: (a) during your use of the Service, allow us to copy, display, upload, perform, distribute, store, modify, and otherwise use Your Content to provide and operate the Service and monitor your compliance with these Terms; (b) a perpetual and irrevocable license to use Your Content in aggregate to improve the Service and create usage data. This helps us improve the accuracy and overall efficiency of the Service. If we process any personal information contained in Your Content (as defined under applicable data protection laws), we will do so as described in our Privacy Policy or as set forth in our Data Processing Agreement.

5.4 AI Services

Company provides certain functionality that utilizes third-party artificial intelligence and deep learning platforms, algorithms, service tools, and models ("AI Services") to support the functionality of the Service. By using these features, you hereby agree and authorize Company to share any Content you provide with one or more third-party providers or such AI Services to complete your requests. The Service may utilize AI Services to generate Outputs. You acknowledge and agree that Company may share your Inputs with AI Services for this purpose, and such AI Services may not be required to maintain confidentiality of any of Your Content. Additionally, you understand that additional licensing requirements may apply to certain AI Services, including that such AI Services may retain certain rights to use or disclose Your Content. You assume all risks associated with the use of such AI Services. Company is not responsible for the unavailability of any AI Services or any third party's decision to stop, suspend, or terminate any AI Services. You and not Company are solely responsible for your use of features that utilize AI Services. You acknowledge and agree that any decisions you make or actions you engage in based on information provided by AI Services or any other AI functionality provided by Company or such third-party providers are at your own risk. Because AI functionality utilizes artificial intelligence to communicate with you, they may provide information that is inaccurate or inappropriate in response to your requests. You agree that Company will not be liable to you or any third party for AI Services (or any other AI functionality provided by Company or third-party providers) providing you with inaccurate or inappropriate information or any decisions made based on such information.

5.5 Content Restrictions

Your use of the Service must always comply with this Agreement and any applicable AI Service terms as well as any other documentation, guidelines, or policies we provide to you, including our Usage Policy. Without limiting the foregoing, you may not share or provide Inputs or other content on or through the Service, or attempt to create Outputs through the Service, that: (A) is illegal, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, infringing, obscene, pornographic, offensive, or profane; (B) infringes or misappropriates any third party's intellectual property or other proprietary rights; (C) contains any viruses, worms, spyware, or other malicious computer programming code that may damage or disrupt the Service; (D) contains any sensitive personal information, including any: (i) social security numbers or other government-issued identification numbers; (ii) health information protected by the Health Insurance Portability and Accountability Act (HIPAA) or other information about an individual's medical history, mental or physical condition, or medical treatment or diagnosis by a healthcare professional; (iii) health insurance information; (iv) biometric information; (v) passwords for any online accounts unrelated to the use of the Service; (vi) credentials for any financial accounts; (vii) account logins, financial account, debit card, or credit card numbers combined with any required security or access codes, passwords, or credentials allowing access to accounts; (viii) precise geolocation; (ix) financial account data such as bank account details or transaction history and balances; (x) personal information revealing the contents of consumer mail, email, and text messages (unless we are the intended recipient of the communication); (xi) genetic data; (xii) personal information of children under 16; (xiii) data relating to criminal convictions and offenses; (xiv) data revealing an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, citizenship or citizenship status, and sexual orientation or sex life; or (E) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes, without Company's prior written consent. Additionally, Your Content may not contain nudity, violence, sexually explicit, obscene, or offensive subject matter content as determined by Company in its sole discretion. You may not post or provide content containing any identifiable person or any of their personal characteristics without that person's explicit consent. You may not post or provide photos of others without that person's explicit consent.

5.6 Content Storage

Unless Company expressly agrees otherwise in writing elsewhere, Company has no obligation to store any of Your Content. Company assumes no responsibility or liability for the deletion or accuracy of any Content (including Your Content), the failure to store, transmit, or receive transmission of Content, or the security, privacy, storage, or transmission of other communications originating with or involving use of the Service.

5.7 Third Party Websites, Applications and Advertising

The Service may contain links to third-party websites, applications, and third-party advertising (collectively, "Third Party Services"). When you click on a link to Third Party Services, we do not warn you that you have left the Service and you will be subject to the terms and conditions (including privacy policies) of another website or destination. Such Third Party Services are not under the control of Company ```javascript

Company is not responsible for any Third Party Services. Company provides these Third Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Services or any products or services offered in connection with or through Third Party Services. You use all links in Third Party Services at your own risk. When you leave our Service, this Agreement and our policies no longer govern. You should review the applicable terms and policies of any Third Party Services, including privacy and data gathering practices, and should conduct any investigation you consider necessary or appropriate before proceeding with any transaction with any third party.

5.8 Content Sharing

Company may provide tools through the Service that enable you to export information (including Your Content) to third parties or third-party services. By using one of these tools, you agree that Company may transmit that information to the applicable third party or third-party service. Company is not responsible for any third party's or third-party service's use of information you export.

6. Intellectual Property

6.1 Ownership

Please note that we do not own any of your Inputs or Outputs (as described in 5.2 above). We retain all rights, title, and interest in Usage Data (as defined below), the Service (including the skills, expertise, and methods used to provide the Service), and any improvements, enhancements, or modifications thereof, including all Intellectual Property (as defined below). "Intellectual Property" means patents, rights to inventions, copyright and related rights, moral rights, data rights and database rights, software code rights, domain names, trademarks, logos and trade names, goodwill rights and protection against passing off, design rights, rights in confidential information, and any other intellectual property rights, whether registered or unregistered, including all applications (and rights to apply) for such rights, renewals and extensions thereof, and rights to claim priority of such rights, and all similar or equivalent rights and forms of protection now or hereafter existing anywhere in the world.

"Resea AI" and all related stylized graphics, logos, service marks, and trade names used on or in connection with the Service are trademarks of Company and may not be used in connection with your or any third party's products or services without permission. Other company, product, and service names and logos used and displayed in the Service may be trademarks or service marks of their respective owners, who may or may not endorse or be affiliated or connected with Company.

You hereby authorize Company and its third-party service providers to generate data, information, insights, statistics, and usage data related to our provision of the Service and your use of the Service and related software, systems, programs, and technologies ("Usage Data").

6.2 Third Party Intellectual Property

The Service may include intellectual property owned by third parties, including open source software. Such third-party intellectual property may be licensed to you under separate or different terms and conditions ("Third Party Terms") that are not granted under these Terms of Service. Such Third Party Terms will be made available to you and you agree to comply with them, including any obligations to make payments directly to the relevant third party. Company is not responsible for such third-party intellectual property, and you acknowledge and agree that we are not liable for any loss, damage, cost, or expense you may suffer or incur as a result of any third-party intellectual property or Third Party Terms.

6.3 Feedback

You agree that submission of any ideas, suggestions, documents, and/or proposals ("Feedback") to Company through suggestions, feedback, forums, or similar pages is at your own risk and that Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant Company a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Service and/or Company's business.

7. Term and Termination

The term of this Agreement commences on the date you accept this Agreement (as described in the preamble above) and will continue in full force and effect while you use the Service, unless terminated earlier in accordance with this Agreement.

Company has the right to suspend or terminate any Service provided to you immediately and without notice if you materially breach any term of this Agreement, including our Usage Policy, or if Company is required to do so by law (for example, where the provision of the Service is, or becomes, unlawful). Company reserves the right to terminate this Agreement or your access to the Service at any time without cause and with notice to you. You agree that all terminations for cause shall be made in Company's sole discretion and that Company shall not be liable to you or any third party for any termination of your account.

If you wish to terminate this Agreement, you may do so by closing your account on the user profile page.

Upon termination of the Service or applicable functionality, your right to use the Service or applicable functionality will automatically terminate and we may delete Your Content stored on the Service. If we terminate your account for cause, we may also bar you from further use of or access to the Service. Company shall not be liable for any suspension or termination (including deletion of Your Content). All provisions of this Agreement which by their nature should survive termination shall survive termination of the Service, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

If this Agreement is terminated by Company for cause, or if your account or ability to access the Service is suspended by Company for breach of any part of this Agreement or for other conduct deemed inappropriate, then you agree that you shall not attempt to re-register with or access the Service through use of a different member name or otherwise.

8. Privacy

8.1 Privacy Policy

We process your personal information as a data controller for the purposes of (a) providing the Service (unless you use our Service on behalf of your enterprise) and (b) managing your relationship with us under these Terms, including any billing, payment, or marketing activities. For clarity, our Privacy Policy explains how we collect and use personal information.

8.2 Enterprise-Related Personal Information Processing

If you use the Service to process personal information on behalf of your enterprise, you and we shall (a) process personal information in accordance with applicable law, (c) execute our Data Processing Agreement.

9. Disclaimers

9.1 Service Disclaimers

You expressly understand and agree that, to the extent permitted by applicable law, your use of the Service is at your sole risk and that the Service is provided on an "as is" and "as available" basis, with all faults. Company Parties (as defined below) expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement arising from use of the Service, Outputs, or Your Content.

Company Parties do not warrant or represent that: (1) the Service or any Outputs will meet your requirements (such as the quality, effectiveness, reputation, and other characteristics of the Service); (2) your use of the Service will be uninterrupted, timely, secure, or error-free; or (3) any Outputs, advice, results, or information, whether oral or written, obtained from the use of the Service will be accurate or reliable. You acknowledge and understand that Company provides outputs from third-party AI Services, is not a provider of any AI Services or their outputs, and is not responsible for such AI Services or outputs. Company hereby disclaims and assumes no liability arising from or related to: (i) the operation, maintenance, functionality, failure, or security of any AI Services, (ii) any acts or omissions of any AI Service providers, (iii) outputs or content generated by AI Services, or (iv) any decisions or actions taken by customers as a result of any of the foregoing.

10. Indemnification

You shall indemnify and hold harmless Company, its parent companies, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each a "Company Party" and collectively "Company Parties") from and against any and all losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of any or all of the following: (i) Your Content, or your use of any Outputs; (ii) your use of or inability to use the Service; (iii) your violation of this Agreement; (iv) your violation of the rights of any other party (including any users); or (v) your violation of any applicable laws, rules, or regulations. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Company in asserting any available defenses. This provision does not require you to indemnify any Company Party for such party's unreasonable commercial conduct or such party's fraud, deception, false promise, misrepresentation, or concealment, or suppression or omission of any material fact in connection with the Service provided under this Agreement. You agree that the provisions of this Section will survive any termination of your account, this Agreement, and/or your access to the Service.

11. Limitation of Liability

Notwithstanding anything to the contrary, to the maximum extent permitted by law, in no event shall either party, its affiliates, or any of Company's licensors or suppliers be liable for:

• any indirect, special, incidental, or punitive damages;
• any loss of profits, business, revenue, anticipated savings, or unnecessary expenses;
• any loss, damage, or interruption of data, networks, information systems, reputation, or goodwill;
• the cost of procurement of any substitute goods or services.

To the maximum extent permitted by law, the total liability of Company and its affiliates under or in connection with this Agreement, the software, and the Service shall not exceed the total amount you actually paid to Company under this Agreement (if any) in the three (3) months preceding the event giving rise to the liability.

The above exclusions and limitations shall apply:

• to the maximum extent permitted by applicable law;
• even if a party has been advised of or should have known of the possibility of such losses, damages, or costs;
• even if any remedy provided in this Agreement fails of its essential purpose;
• regardless of the theory or basis of liability, whether contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution, or otherwise.

The above liability caps do not apply to liability of Company Parties for: (A) death or personal injury caused by Company Parties' negligence; or (B) any injury caused by Company Parties' fraud or fraudulent misrepresentation.

12. Dispute Resolution and Legal Terms

12.1 Dispute Resolution

If you have any concerns or disputes about the Service, you agree to first try to resolve the dispute informally by contacting Company.

12.2 Severability

If any provision of these Terms is deemed unenforceable or invalid, that provision will be modified and interpreted to accomplish the objectives of that provision to the greatest extent possible under applicable law and the remaining provisions will remain in full force and effect.

12.3 Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

12.4 Electronic Communications

Communications between you and Company may be made through electronic means, whether you visit the Service or send emails to Company, or whether Company posts notices on the Service or communicates with you via email. For contractual purposes, you (i) consent to receive communications from Company in electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your statutory rights, including but not limited to those under the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. ("E-Sign").

12.5 Assignment

This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent. Company may freely assign and transfer this Agreement, including any rights, obligations, or licenses granted hereunder, without your consent. Any attempt at assignment, subcontracting, delegation, or transfer in violation of the foregoing will be null and void.

12.6 Modification

When changes are made, Company will make a new copy of these Terms and/or Supplemental Terms (as applicable) available on the Service and we will also update the "Last Updated" date at the top of this Agreement. If we make any material changes and you have registered an account with us, we will also send an email to the email address associated with your account with a copy of the updated Agreement. Unless stated otherwise in such update, any changes to this Agreement are effective immediately for users without accounts and thirty (30) days after posting for users with accounts. Company may require you to provide consent to the updated Agreement in a specified manner before further use of the Service is permitted. If you do not agree to any change(s) after receiving notice of such change(s), you should stop using the Service.

13. Contact Us

If you have any questions about these Terms and Conditions, you can contact us at [email protected].

Last Updated: August 1, 2025